Openserve poor service

Good Day

Today is 5 January 2022 and i'm still struggling with Openserve. My internet was off and they came out to check it on 30 November 2021 and billed me for the call out. They said the problem was in the main structure in town (so not a problem on my side but on Openserve side but they billed me) So the internet was working for a few days and then started again with problems and also the phone line was not working. So they came out again on 17 December 2021 and billed me again. Again the tech guy said the problem is on a line to the main structure in town (again not a problem on my side but i get billed) They could not find a problem and said that they will come again the Monday. They did'nt come on the Monday but the one tech guy came on Wednesday 22 Dec 2021 and said they fixed the problem in town but still my internet was not working. Axxess said the problem is not with them, so the tech guy wants to tell me that the problem is the telephone and that is why my internet is not working but it worked fine for 5years together. So it was raining hectic in Brandfort and we had no electricity for almost 6 days and i told them about it but they sent out a tech guy to come check for problems, so i told him there is no electricity. He said that they will sent someone again on 29 December 2021 and nobody was here. After the electricity came on the wifi is working but goes off and on again a few times with no reason and the phone line is still not working. i did connect a new router and still the same story. So how something work now sudenly but not 100% but they keep on saying the problem is on my side, so if it is true then it will not work at all. They don't know where the problem is but they keep on billing me. Yhis is poor service.