Openserve - No Service - No Communication

I requested a line relocation. To my new residence.The Open Serve guys were at the new address last Thursday and did the full installation.

However they said they could not activate my line because their job card had the wrong address on

It was escalated and they said it would be fixed remotely but nothing as yet im still without Internet

It has been escalated again and again but no contact from anyone . Been without internet since Thursday, i cant work and my debit order has been paid for not having internet

Its absolutely ridiculous , im losing money daily and spending a fortune on mobile data

Not sure what to do anymore

Think ill reverse my debit order and move to a new Service Provider