Openserve lacks competent, accountable personnel

I am absolutely disappointed in the customer service of openserve. I had no internet access since last week Thursday, still no internet access the time I am writing this review. Had call agents call me, they are still coming back to me. I would like to inform the CEO, that his company is lacking pressional competent services, they treat me as their client of no importance, I did indicate my mail to openserve that if my issue is not resolved today, I will be moving to another provider. But my question, why should we move if companies keep on operating with tgis type of attitude when it comes to assisting a client with an issue. Please, look at your customer service department openserve, you are lacking quality leadership and accountable personnel. My rating for openserve would be zero, as their customer service personnel lacks competency and accountability.