Openserve is unmoved by its clients struggles - this should be *******

Absolutely pathetic service. No communication. Techs come when they feel like it despite appointments and promises - again, with no communication or accountability.

And if Openserve is understaffed, that isn't my problem (except it is - it is my problem isn't it…)

I'd rate 0 if I could. They'd actually have to have done something (ANYTHING!) to qualify for a 1-star rating.

Will be going out of my way to find an alternative. I'd rather pay more than to be treated this way as a customer - like being told to wake up extra early to be ready for tech, only for them not to show. Like explaining that my income relies on my connection - nope - Openserve and its techs are unmoved.

What a vile company to outwardly not give a ******** that they're affecting their clients fundamental wellbeing and wasting their time, and to be so indifferent by their company reputation.

Says a lot…