Openserve does not keep to appointments they make

Utterly pathetic service. App**** for a dsl line from telkom on the 4th of March 2022 and still not installed and it is now the 31st of March 2022. First application was approved and a date was set for installation so I had to take off work to be home so it could be done but openserve was a no show. Waited for 2 weeks and nobody showed. Called telkom again and asked why it has not been done yet and they told me it was canceled. I asked why and they had no reason. So the lady told me to reapply. I did that and it was once again approved and a date for installation was was received via sms 2 days later. That installation appointment was yesterday. Had to take another day off work to be home for it to be done and guess what.? Again a no show. Nobody contacted me to let me know what was going on or that it won't be done on the appointment date. So now it is almost a full month that I have waited for the installation of my dsl line and missed 2 days at work and still no dsl. Service is pathetic and communication from them does not exist. Don't make appointments with client if you cannot keep them. And at least let us know if you are going to be a no show. The sms will now follow as proof. Telkom SA: Dear SP SAAIMAN, we?d like to inform you that your Order: ***A is now with Openserve. Installation has been scheduled for 30/03/22. Please feel free to log onto www.telkom.co.za/appointments to schedule a time more suitable for you should the provided date not be suitable.