Openserve and their bot are rot - typical SOE

Telkom did away with my copper line WiFi without notice at the end of a month. The only fiber connection available in my area is their subsidiary Openserve. It took four months for them to install. I app**** for a VOIP phone. Took months to apply and when I eventually got through they debited me for the phone but two months later and I still dealing with their tedious Whatsapp *******. They now tell me that they dont have stock! I can buy one from Takealot so why cant they?