Openserve and Telkom service is awful!!

As a South African you get pretty used to bad service, but Openserve and Telkom take the cake here. Their services/ after services is absolutely disgusting!! I have moved premises a week ago and I still haven't had a technician come to moved my fiber/ phones/Wi-Fi across which they installed. That another thing I wish I didn't never was move over to fiber through Telkom. its been problem after problem since installation with a battle each time to get the problem resolved. I am also still paying for items which were said to be free and included in the package after absolutely no luck with getting the amount taken off my account.