No service on service number ***

<p>I have reported my line out of order on 17th July on reference number 104CNK170717 and had no response from Telkom (Openserve). No communication received from any staff wrt my fault. I have excalated my fault to the escalation centre and also had no respond.</p> <p>Come on Telkom, you are a communication company, why don't you staff communicate by informing me as to what is going on instead of being silent.</p> <p>It's frusting when you have no respond. The company is getting bad reputation because of it's staff (management that cannot run this company well.</p> <p>i have been told that this is a undergroung cable fault where the cable was cut. Upon going on site today i noticed that no one is working on this cable and that the site has been covered as if the cable has been fixed.</p> <p> bad reputation is bad foer business.</p>