No Service

Moved my fibre from Telkom to Afrihost and after a week with Afrihost my fibre line was cut and till now I am struggling to get it up and running. A Rudi from Afrihost said that the Openserve line was canceled and he will request new order ***A and will have fiber after 24 - 48 hours. After 48 still no fiber. Afrihost said to phone Telkom with regards to the number and they said that it does not exist. Still after a week no Fiber and no service.

I am starting to wonder if I have made the wrong choice coming to Afrihost.