No after service - Human to talk to

After I relocated, I promptly requested to have my internet service transferred to my new address. A couple of days passed, and then I received a notification claiming the switch was complete. Sounds straightforward, right? Unfortunately, it wasn’t. About a week later, my connection was abruptly severed—turns out, the wrong B number had been linked to their servers. Frustrating? Absolutely. But it gets worse. Trying to get straight answers? Impossible. There’s no way to speak to a human representative; no phone numbers to call for inquiries or assistance whatsoever. They’re lightning-fast when it comes to onboarding new customers and charging activation fees, but beyond that—silence. No real support. No accountability. Just a dead end. In the end, it’s utterly futile without genuine, personalized customer service.