Negative 1 Star if it were possible

I migrated my line on the 1st of May 2023 to I am still without Fibre. I work remotely and had to endure this nightmare of having to buy data and still pay for fibre that I don't have. On Saturaday a technition was sent out to my old address 260 G***** Ave. I am on 237 G***** Ave. I was told nothing can be done for me the box needed to be returned. This was after a consultant from Afrihost told me there is no need for anyone to come as they migrating my line and will do the activation remotely. Multiple dates have been given to me and today I was told I will receive feedback within 24 to 72 hours after this was escalated to the Manager. My ref us QHE-***3. I cannot use anyone else because Open Serve services my area, I cannot cancel and get a new connection because I already have a box. All I can do iscwaut and continue to pay until someone gets this right. Pathetic Service 72 hours after this has been escalated from Afrihost. No response and marked as high priority. What does one have to do just a line activated. If I had other options I would have canceled long ago but Afrihost only deals with open service in my area72-hour turnaround time after I already sent all our details to the email address that was given on this review platform. After speaking to an Afrihost help agent Thank you for your patience when checking the escalation logged with Openserve; TICKET ID: QHE-***3 Openserve hasn't responded unfortunately however the ticket is still open and marked as a high priority.

72 hours I work remotely and this is my struggle. Not even a courtesy call.

17 May 2023 still nothing