GL
Gerrit L
1 reviews | Active since Aug 2010
27 Apr 2022, 07:50
Lies from Openserve
As a first time customer I an already dissapointed at your Service. The tech cam yesterday. Installed the ONT. Asked him how to connect and to use my free 30 day as per Openserve campaight. Tech said the ONT does not have Wifi and there is no internet I must first sign up with ISP. He does not know of the promo. He lalso does not know of the WIFi ONT. So he left and I have NO internet as Openserve promised and no ONT with wifi. Send email to info asked for support on Twitter and Facebook yesterday wit NO response from anywhere. Here I still have nothing. What now? Disgusted jere
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Replies (2)
Openserve's replyOfficial
28 Apr 2022, 11:59Good morning Gerrit
We do apologize for your experience, to enable our team to assist you, please visit our website www.openserve.co.za and complete a residential query form with the below information:
1. Your Openserve reference number or B- number
2. Your Full Physical Address, including Town & Province
3. Your contact details
Please do not post any of the above information on this public platform.
We do apologize for your experience, to enable our team to assist you, please visit our website www.openserve.co.za and complete a residential query form with the below information:
1. Your Openserve reference number or B- number
2. Your Full Physical Address, including Town & Province
3. Your contact details
Please do not post any of the above information on this public platform.
Best regards,
Openserve's reply28 Apr 2022, 11:59
Official
Good morning Gerrit
We do apologize for your experience, to enable our team to assist you, please visit our website www.openserve.co.za and complete a residential query form with the below information:
1. Your Openserve reference number or B- number
2. Your Full Physical Address, including Town & Province
3. Your contact details
Please do not post any of the above information on this public platform.
We do apologize for your experience, to enable our team to assist you, please visit our website www.openserve.co.za and complete a residential query form with the below information:
1. Your Openserve reference number or B- number
2. Your Full Physical Address, including Town & Province
3. Your contact details
Please do not post any of the above information on this public platform.
Best regards,
GL
Gerrit L's updateReviewer Update
28 Apr 2022, 12:11I have done all this Tuesday. I send on Twitter. On Facebook. Logged email to info @openserve. I submitted the forms from website twice. Still nothing. I cannot call a number as there is none. No one is responding. Pick up a phone and call me. Why do people want Openserve if this is the service
GL
Gerrit L's update28 Apr 2022, 12:11
Reviewer Update
I have done all this Tuesday. I send on Twitter. On Facebook. Logged email to info @openserve. I submitted the forms from website twice. Still nothing. I cannot call a number as there is none. No one is responding. Pick up a phone and call me. Why do people want Openserve if this is the service