I’m so over Openserve and this is the second month

This is my second month using the provider and first down time but I’m not really shocked that this is the service I got. My expectations were low so I’m not disappointed or anything I’m just tired of dealing with fibre providers that don’t care after being Vumatel. I called twice yesterday and was told a technician was dispatched and the issue will be resolved by COB but when I called this morning the non caring agent by the name of Nozipho Maphumulo showed no care in the world and she said they might resolve it on Monday coz it’s a weekend and doesn’t know when they’ll dispatch someone. She just expected me to roll with that answer and be okay with like when I paid the monthly fee, that excludes weekends. If you can people, take out Metrofibre. I was on it for 3 years where I used to live and had no such issues, downtimes were communicated. I’m just sad that it’s not available where I stay so I can only go with Vumatel or Openserve, two of the worst fibre providers in SA.