From "Openserve" to "Noserve"

You should change your name from "Openserve" to "Noserve" This is now pathetically ridiculous, I have never in my life seen pathetic service like this, and yet you were supposed to be the leader in this industry, your services are more off then on. I would not recommend you, even if you were the last service provider on the planet. You lack communication skills in that you don't even have the decency to inform your clients via sms of any infra structure issues. You are not doing us any favors, we are paying you for services rendered, in this case, not rendered. How do you expect me to make full payment if my services was more off then on, I demand compensation for emotional and physical unrest caused by your lack of service delivery.