False feedback and bad service

<p>I app**** at telkom for 4mb uncapped fibre line to be installed at my house. I live in a compleks called Wind Song the street address is 1125 Paul Street, Moreleta Park. My Unit is nr 10. This info is important as telkom says that openserve says there arent any fibre and no ports and blah blah. Anyway so i told telkom in our compleks unit 12 has fibre and 3 others so how the hell cant there be fibre telkom said openserve said my installation will happen on 29 July 2017 since the area arent ready. My order was placed 31 April 2017 and the guy in unit 12 waited 2 weeks for his order and he is also at telkom directly. How do you explain this then freaking yesterday i saw openserve in our complex busy with another unit fibre and i asked him cant he install mine as well and he said not rudely but he needs authorisation from telkom i told him here is my order number he said if i phone telkom and they can give him auth he will sort me as well. But that was 17:24pm so telkom was closed the 10213 number at telkom. I am running very low on patience!!!!!!!!! I dont mind waiting but dont talk bull and keep on telling me there are no ports or fibre and then you sort somones fibre in our compleks whose order was placed after mine!!!!!! Sorry but i need answers and not the answers telkom gives me. I am telling you if i dont get an answer i am going to a friend whose qualified to install fibre and i am going to let him pull the cable from the manhole in our compleks where openserve installed it for unit 12 etc and if he damages something i am not going to be held responsible for this. I need 100% proof that my fibre installation is not possible before 29 July thats my terms!!!! I am not a angry person but anyone would react this way!!!!!!! </p>