Beware when migrating voice to fibre: it isn't "at no extra cost"

OpenServe told me the only way to restore my voice service is to migrate from copper to fibre and that this would come at no additional monthly cost. Telkom Sales department later told that to migrate to fibre I have to take out a new monthly contract, with the cheapest available being ~R400. Telkom assured me that OpenServe was wrong: migrations to restore service does carry additional monthly costs.

Two weeks later and I am still waiting for OpenServe to cotact me, despite their multiple SMSs claiming that would do so "soon" and 3 different on-site technicians claiming I would get a call from the office.

There is1 no usable contact information on ***. The info@ sends an automated "look how good we are, if you have problems talk to your ISP" response.