BAD SERVICES AND BAD ATTITUDE

I have been having major issues with Telkom. I have an ADSL service the them and twice now in one month. I have made numerous calls as to find out when the services will be reconnected and to date the agents of Telkom cannot give me a direct answer. Two weeks in one month and guess what the bill have not been adjusted either. I had spoken to a Mr. Wilson on *** who is the Operations Manager for Open Serve for the District of Braidale, Newlands West, Durban.

The issue that they are having is that cables are being ******, how ever their turn around time in replacing the cables is extremely long. I am currently losing income because of this problem and on both occasions not a concern is given by both Telkom and Open Serve. They do not want to cancel my services either and neither to they want to speed up the processes in resolving this issue.

Can you please assist or advise me on how to resolve this issue.

Regards Mohammed Zaheer Mohammed Khan Cell: ***