3 Months late

You know, I understand back orders or being busy and not being able to get to your customer due to a queue, however they had 3 opportunities to come install, where they were scheduled to install my fibre line, and each time they went to the wrong address, we have contacted them, about this, this was 2 months ago, they said it would take time to process new address, a month later, the scheduled date to come install again, and once again the wrong address and not even a different one, the same incorrect address as before as if they didn't change anything. You take an entire month to process my correct address and schedule a new time, if you had come to the right address I could still forgive this, technicalities happen. However when you take an entire month to process my correct address, and then still go to the same as before, this makes me question whether or not you even actually tried. Aimed at efficiency as stated on the website? What a joke.