JS
Jacques S

1 reviews | Active since Jun 2017

30 May 2019, 06:39

1 Month... No Service... Vumatel is quicker to connect you... And cheaper

It has been a month since signing a fibre contract with Level 7. Openserve has not called me to arrange installation. I have canceled the contract and requested a connection via Vumatel. How does it take you a month to do a connection? Pathetic service for which I'm not staying on to see what it's like once you are actually a client. And based on the Hello Peter complaint reports I can see why Vumatel will be the infrastructure provider of choice.

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JS
Jacques S's update30 May 2019, 12:35
Reviewer Update
After my initial disappointment Solomon phoned me from Openserve. He really impressed me with his service and professionalism. I am actually quite pleased now after dealing with him.