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I placed a booking for a relocation of an openserve Fibre line 1 August 2023 with Afrihost. I was debited wrongly on 20th of August for activated line. I requested the line only to be active as of 1 Sept 2023 as I was not living there yet. This was done on 20 August 2023 (rebooked). Moved in on 1 Sept only to find an inactive line. I spent a morning trying to resolve a technical issue on the modem only to be informed late afternoon that Openserve had not opened the line yet! I could not use the line and had to purchase additional Mobile Data to watch rugby and do work! I require a refund of this and an apology as all operators are saying 48hr turn around time!! Seriously they had a Month!