NPS Score
-100
Recommended: Unlikely
Nov '25 - Sep '26
Frequently Asked Questions About OK Furniture Lydenburg Cbd
How is OK Furniture Lydenburg Cbd rated on Hellopeter?
Hellopeter has tracked OK Furniture Lydenburg Cbd across 2 reviews. OK Furniture Lydenburg Cbd hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used OK Furniture Lydenburg Cbd? Write a review to help others decide.
Recent reviews (2)
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Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Apr 2026
Poor Customer Service
took a laptop which i was told is covered my warranty for everything repair/replacement needed but now im told my warranty doesnt cover certain things which wasnt mentioned during the sale now when i ask for assistance in resolving the issue im giving half baked answers no communication and poor Assistance from personell telling me i need to pay since its not covered oncthe warranty plan yet when buying they did not mention any of that to me.now when i seek help they all dragging feet and gaslighting me.you will only Get excellent service during a sale once u experience issues they give the worst assistance
1 reviews | Active since Apr 2026
Poor Customer Service
took a laptop which i was told is covered my warranty for everything repair/replacement needed but now im told my warranty doesnt cover certain things which wasnt mentioned during the sale now when i ask for assistance in resolving the issue im giving half baked answers no communication and poor Assistance from personell telling me i need to pay since its not covered oncthe warranty plan yet when buying they did not mention any of that to me.now when i seek help they all dragging feet and gaslighting me.you will only Get excellent service during a sale once u experience issues they give the worst assistance
1 reviews | Active since Feb 2025
Poor Refund Process & Unprofessional Service at OK Furniture Lydenburg
I am extremely disappointed with the service I received at OK Furniture Lydenburg regarding my refund request. I requested a refund, and instead of processing it immediately as expected from a large and reputable store, I was told that “they do not have money in the store” and that I would have to wait until they called me. This was already frustrating, as it’s hard to believe that a big store like OK Furniture cannot issue a refund of R10100 on the same day. What made the situation worse is that I only received an SMS at 16:55, when the store was about to close. This was just minutes after I asked where I could log a complaint. It felt like the refund was only suddenly “available” because I questioned their process. This experience has caused unnecessary inconvenience and feels highly unprofessional. As customers, we expect transparency, prompt service, and efficient handling of refunds — not delays, excuses, and last-minute notifications. I am requesting that OK Furniture take accountability, improve their internal processes, and ensure no other customer is taken through this frustrating experience.
1 reviews | Active since Feb 2025
Poor Refund Process & Unprofessional Service at OK Furniture Lydenburg
I am extremely disappointed with the service I received at OK Furniture Lydenburg regarding my refund request. I requested a refund, and instead of processing it immediately as expected from a large and reputable store, I was told that “they do not have money in the store” and that I would have to wait until they called me. This was already frustrating, as it’s hard to believe that a big store like OK Furniture cannot issue a refund of R10100 on the same day. What made the situation worse is that I only received an SMS at 16:55, when the store was about to close. This was just minutes after I asked where I could log a complaint. It felt like the refund was only suddenly “available” because I questioned their process. This experience has caused unnecessary inconvenience and feels highly unprofessional. As customers, we expect transparency, prompt service, and efficient handling of refunds — not delays, excuses, and last-minute notifications. I am requesting that OK Furniture take accountability, improve their internal processes, and ensure no other customer is taken through this frustrating experience.