Scores reflect the Overall AI Score for each category
Based on recent customer reviews, O-Yes Properties is described as an agency built around individually named, highly committed agents. Customers consistently praise Agent Professionalism & Service Quality (4.5) and Communication & Responsiveness (4.4), naming agents such as Laura, Samantha, Nalini, Shenaz, Sam Smith, Mpho and Cheryl. A recurring theme is feeling guided and informed through buying, selling and letting, with only isolated reports of scheduling failures.
Top Strengths:
- •Agent Professionalism & Service Quality: Clients name their agents and describe them as exceptional, patient and going the extra mile. Laura, Samantha, Nalini, Shenaz, Laleh, Cheryl and Mpho are repeatedly recommended by name, with several clients returning for second and third transactions.
TrustIndex
10
Perfect Score
NPS Score
95
Recommended: Very Likely
Oct '25 - Sep '26
Frequently Asked Questions About O-Yes Properties
What do customers say about O-Yes Properties?
Based on recent customer reviews, O-Yes Properties is described as an agency built around individually named, highly committed agents. Customers consistently praise Agent Professionalism & Service Quality (4.5) and Communication & Responsiveness (4.4), naming agents such as Laura, Samantha, Nalini, Shenaz, Sam Smith, Mpho and Cheryl. A recurring theme is feeling guided and informed through buying, selling and letting, with only isolated reports of scheduling failures.
What is O-Yes Properties's biggest strength?
O-Yes Properties's biggest strength, according to Hellopeter's AI analysis, is Agent Professionalism & Service Quality. Clients name their agents and describe them as exceptional, patient and going the extra mile. Laura, Samantha, Nalini, Shenaz, Laleh, Cheryl and Mpho are repeatedly recommended by name, with several clients returning for second and third transactions.
What are the most common complaints about O-Yes Properties?
The most common complaint about O-Yes Properties, based on Hellopeter's AI analysis of recent customer reviews, is Transaction Process & Efficiency. Most sellers and buyers describe seamless, well coordinated deals, but a minority report repeatedly cancelled or rescheduled viewings and duties pushed onto the transferring attorney, with escalations to management left unresolved.
Is O-Yes Properties trustworthy?
O-Yes Properties has a TrustIndex of 10 out of 10 on Hellopeter, based on 106 reviews in the last 12 months. They reply to 100% of negative reviews, typically within 37 min. Hellopeter has tracked O-Yes Properties across 1,369 total reviews. How is the TrustIndex calculated? →
Recent reviews (106)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Apr 2026
Properties is good bussines,it's life investment
Properties is good bussines,it's life investment .if I have properties I have money bcs I can do wat ever i Wan to benefit interest
1 reviews | Active since Apr 2026
Properties is good bussines,it's life investment
Properties is good bussines,it's life investment .if I have properties I have money bcs I can do wat ever i Wan to benefit interest
1 reviews | Active since Jun 2026
Tasmia Arbee - authentic, professional and realistic
We couldn’t have asked for a better estate agent, Tasmia Arbee. Our apartment was sold in a very short space of time, and the entire process was handled professionally from start to finish. Her attention to detail was exceptional, ensuring that nothing was overlooked. What we appreciated most was her honesty and realistic approach. She didn’t tell us what we wanted to hear; she gave us straightforward, practical advice based on her experience and knowledge of the market. Communication was always clear, and we felt supported throughout the journey. If you’re looking for an estate agent who is trustworthy, knowledgeable, and genuinely committed to achieving the best outcome, we would highly recommend her and O-yes properties.
1 reviews | Active since Jun 2026
Tasmia Arbee - authentic, professional and realistic
We couldn’t have asked for a better estate agent, Tasmia Arbee. Our apartment was sold in a very short space of time, and the entire process was handled professionally from start to finish. Her attention to detail was exceptional, ensuring that nothing was overlooked. What we appreciated most was her honesty and realistic approach. She didn’t tell us what we wanted to hear; she gave us straightforward, practical advice based on her experience and knowledge of the market. Communication was always clear, and we felt supported throughout the journey. If you’re looking for an estate agent who is trustworthy, knowledgeable, and genuinely committed to achieving the best outcome, we would highly recommend her and O-yes properties.
1 reviews | Active since Mar 2017
Shenaz Essa is such a great agent, very honest, caring and understanding
Shenaz Essa is such a great agent, very honest, caring and understanding. She's not imposing or ********* like some characters we've encountered. She only wants to understand your needs and link you to the best property for you - exactly what one needs when making such a big and long term commitment. Thank you so much Shenaz ❤️
1 reviews | Active since Mar 2017
Shenaz Essa is such a great agent, very honest, caring and understanding
Shenaz Essa is such a great agent, very honest, caring and understanding. She's not imposing or ********* like some characters we've encountered. She only wants to understand your needs and link you to the best property for you - exactly what one needs when making such a big and long term commitment. Thank you so much Shenaz ❤️
1 reviews | Active since Jun 2026
We’ve been working with Mpho Seloane from O-Yes Properties since 2020 and have always had a great experience
We’ve been working with Mpho Seloane from O-Yes Properties since 2020 and have always had a great experience. He consistently finds quality, reliable tenants and makes the entire process smooth and hassle-free. Mpho is professional, responsive, and always keeps us informed. It’s reassuring to know that our property is in good hands. We highly recommend him to anyone looking for a trustworthy estate agent. Thank you, Mpho, for your excellent service over the years.
1 reviews | Active since Jun 2026
We’ve been working with Mpho Seloane from O-Yes Properties since 2020 and have always had a great experience
We’ve been working with Mpho Seloane from O-Yes Properties since 2020 and have always had a great experience. He consistently finds quality, reliable tenants and makes the entire process smooth and hassle-free. Mpho is professional, responsive, and always keeps us informed. It’s reassuring to know that our property is in good hands. We highly recommend him to anyone looking for a trustworthy estate agent. Thank you, Mpho, for your excellent service over the years.