Scores reflect the Overall AI Score for each category
Based on recent customer reviews, Eazi Real Estate is described as a fast, fixed fee agency where named agents drive quick sales. Customers consistently praise Communication & Responsiveness (4.7), Agent Professionalism & Service Quality (4.6) and Transaction Process & Efficiency (4.6), citing constant updates and the online seller dashboard. A recurring concern sits with Trust, Transparency & Financial Handling (4.3), where a few buyers report undisclosed property defects.
Top Strengths:
- •Communication & Responsiveness: Sellers repeatedly describe daily updates, prompt replies and a live dashboard showing views, enquiries and offers. Agents such as Wendy, Celia, Christelle and Lindsay are credited with answering questions quickly, even over holidays, so clients rarely need to chase.
Replied to 100% of negative reviews
Reply time on negative reviews: 7h 54m
TrustIndex
10
Perfect Score
Ranking
#1
in Estate Agents
Reply Time
2h 31m
NPS Score
85
Recommended: Very Likely
Replied to 100% of negative reviews
Reply time on negative reviews: 7h 54m
Nov '25 - Oct '26
Frequently Asked Questions About Eazi Real Estate
What do customers say about Eazi Real Estate?
Based on recent customer reviews, Eazi Real Estate is described as a fast, fixed fee agency where named agents drive quick sales. Customers consistently praise Communication & Responsiveness (4.7), Agent Professionalism & Service Quality (4.6) and Transaction Process & Efficiency (4.6), citing constant updates and the online seller dashboard. A recurring concern sits with Trust, Transparency & Financial Handling (4.3), where a few buyers report undisclosed property defects.
What is Eazi Real Estate's biggest strength?
Eazi Real Estate's biggest strength, according to Hellopeter's AI analysis, is Communication & Responsiveness. Sellers repeatedly describe daily updates, prompt replies and a live dashboard showing views, enquiries and offers. Agents such as Wendy, Celia, Christelle and Lindsay are credited with answering questions quickly, even over holidays, so clients rarely need to chase.
What are the most common complaints about Eazi Real Estate?
The most common complaint about Eazi Real Estate, based on Hellopeter's AI analysis of recent customer reviews, is Trust, Transparency & Financial Handling. Most clients highlight fixed fees with no hidden costs and large commission savings. A minority of buyers, however, report misrepresented or undisclosed defects, thin condition reports and bare minimum contracts, feeling support ended once commission was secured.
How does Eazi Real Estate compare to other Estate Agents companies?
Eazi Real Estate scores 4.5 out of 5 on Hellopeter's AI analysis of service quality in Estate Agents, compared to the Estate Agents industry average of 2.9. Their strongest theme is Communication (4.7); their weakest is Trust & Transparency (4.3). The top AI-rated Estate Agents business on Hellopeter is Eazi Real Estate (4.5). How is the AI Score calculated? →
Is Eazi Real Estate trustworthy?
Eazi Real Estate has a TrustIndex of 10 out of 10 on Hellopeter, based on 189 reviews in the last 12 months. They reply to 100% of negative reviews, typically within 7 hours 54 min. Hellopeter has tracked Eazi Real Estate across 835 total reviews. How is the TrustIndex calculated? →
Recent reviews (189)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Dec 2015
Awesome job in selling my house
Professional and trustworthy. Excellent communication and feedback. My house was sold within days.
1 reviews | Active since Dec 2015
Awesome job in selling my house
Professional and trustworthy. Excellent communication and feedback. My house was sold within days.
1 reviews | Active since Nov 2025
Good day
Good day. I just want to say thank you to Moses from Eazi Real Estate. He is so patience, passionate professional and really go over and above assisting. I mean working after hours to assist you as a client. Thank you so much Moses for being such an amazing Real Estate agent and for being positive when I thought the sale would not go through. I wish you many more happy sales and a bright future in the market. I can't wait for you to hand my house keys. Many thanks Sabrina
1 reviews | Active since Nov 2025
Good day
Good day. I just want to say thank you to Moses from Eazi Real Estate. He is so patience, passionate professional and really go over and above assisting. I mean working after hours to assist you as a client. Thank you so much Moses for being such an amazing Real Estate agent and for being positive when I thought the sale would not go through. I wish you many more happy sales and a bright future in the market. I can't wait for you to hand my house keys. Many thanks Sabrina
1 reviews | Active since Jul 2018
Dealing with Moses from Eezi Real Estate has made selling property a breeze
Dealing with Moses from Eezi Real Estate has made selling property a breeze. If you require an agent that is on top of things this is the person to go to.
1 reviews | Active since Jul 2018
Dealing with Moses from Eezi Real Estate has made selling property a breeze
Dealing with Moses from Eezi Real Estate has made selling property a breeze. If you require an agent that is on top of things this is the person to go to.
1 reviews | Active since May 2022
Happy Sellers
We are happy that we heard about Eazi Real Estate to sell our property in City Center Cape Town. We were please with the low commission, compared to other agents. They even brought the *** documents to us to sign at home. From beginning to end all went well. Thank you Brynne for selling our place!
1 reviews | Active since May 2022
Happy Sellers
We are happy that we heard about Eazi Real Estate to sell our property in City Center Cape Town. We were please with the low commission, compared to other agents. They even brought the *** documents to us to sign at home. From beginning to end all went well. Thank you Brynne for selling our place!
1 reviews | Active since Oct 2026
We recently had the privilege of working with Sandy on the sale of our property
We recently had the privilege of working with Sandy on the sale of our property. Sandy is the kindest soul and worked tirelessly to sell our house. Unfortunately our house was sold by another agency who had the listing first, with which we are having a terrible experience. I would 100% recommend Eazi and Sandy to any potential sellers. Their integrity and professionalism are world class and they truly care about how they do business and how they treat people. The added bonus is the amazing digital platform they have that keeps you informed of everything going on such as interest received, offers received, advert views, etc.
1 reviews | Active since Oct 2026
We recently had the privilege of working with Sandy on the sale of our property
We recently had the privilege of working with Sandy on the sale of our property. Sandy is the kindest soul and worked tirelessly to sell our house. Unfortunately our house was sold by another agency who had the listing first, with which we are having a terrible experience. I would 100% recommend Eazi and Sandy to any potential sellers. Their integrity and professionalism are world class and they truly care about how they do business and how they treat people. The added bonus is the amazing digital platform they have that keeps you informed of everything going on such as interest received, offers received, advert views, etc.