THE MOST UNPROFESSIONAL COMPANY TO DEAL WITH!

Our company, Flashings Unlimited entered into a 60 month contract with Nxatel.<br> We were promised how our telephone account would be greatly reduced, never happened. <br> When this contract expired, I sent an email to say we weren't going to be renewing and asked what the process was to cancel the subscription. <br> Absolutely no response. <br> But they did debit our account R5002.20, without warning. <br> We also set a credit limit on our account to the value of R1500. <br> When I called their callcentre, I was given a reference number and told someone would call. <br> No phone call, but we did receive an emailed statement saying we were in arrears from 2010! <br> We have a debit order in place! <br> Also, why didn't we receive a call if we were in arrears?! <br> I found every payment (that they claimed were unpaid) had been debited,I have the bank statements! <br> I called the call centre again, was told something about the equipment cost. REALLY?! R5002.20 for 5 year old equipment - ********!<br> Emma Murena eventually called me. <br> She asked me to send through the bank statements. <br> Which I did, when I asked her for an update, she said they were still working on it. <br> In my opinion it's their usual \stall tactic". <br> ANNOYING!!"""