1 reviews | Active since Aug 2011
STILL NO RESOLUTION!
No resolution, 4 months after contracted expired. R5002.20 debited from account when I informed them we wouldn't renew it. After all this time, no-one can resolve this. They claim we were in arrears. I sent bank statements proving all amounts were paid. They asked for proof of payments on a debit order?! Imma Murena has no clue how to do her job. Very unprofessional! Her name appears in a few places on documents..she's in Client Services/New Business dept and In-House Credit Administrator...also the ONLY person \in charge\" of our account! SHOCKING!!!! I googled the company and wrote a review..you have to give a star so you can submit the review, they didn't deserve it! So at least others will see what they do. I also leave comments on their Facebook page telling people to visit Hello Peter before they sign anything with these *********! I will be trying small claims court next, maybe someone else can get through to them."
Hello bmer
Thank you for taking the time to bring your complaint to our attention. We apologize for the delay in response and for the inconvenience we have caused.
Your complaint has already been escalated to our service manager and is in the process of being resolved.
Should you have any queries or concerns, please do contact us on ***or email us at ***.
Hello bmer
Thank you for taking the time to bring your complaint to our attention. We apologize for the delay in response and for the inconvenience we have caused.
Your complaint has already been escalated to our service manager and is in the process of being resolved.
Should you have any queries or concerns, please do contact us on ***or email us at ***.
