BL
Bianca L

1 reviews | Active since Jan 2018

15 Jan 2018, 14:14

Nxatel Service

Not off to the best start, however they're quite quick to fix queries. Would just like to know why we pay more than we were originally quoted for....?

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Replies (1)
Nxatel
Nxatel's reply23 Jan 2018, 12:01
Official

Dear Leonie

Thank you for your review.

We are very pleased to hear that you are happy with our services and we aim to stick to our SLA timelines to ensure that you as a client receive the service that you require from us and you are assisted on time.

We pride ourselves on assuring that our products and services are of top quality and exceptional customer service a priority.

Thank you for your business and we look forward to giving you nothing but the best service.

In response to your billing, a new ticket will be in open for you and you will be assisted and get a call from one of our service agents explaining the billing for you.

Should you have any queries or concerns, please do contact us on ***or email us at ***.