MP
Mbali P

1 reviews | Active since Feb 2015

19 Jan 2016, 13:09

Nxatel is still debiting my account!

My contract ended last year already, but Nxatel continues to debit my account. i did not renew my contract and I send them an email of cancellation, they acknowledged it, but they are continuously debiting my account, this has to stop. I have sent them an email, called them, but they are still taking my money!

0
Replies (1)
Nxatel
Nxatel's reply26 Jan 2017, 09:20
Official

Hello PaleP

Thank you for having taken the time to bring your complaint to our attention. We apologize for the delay in response and for the inconvenience we have caused.

You have been removed from our systems.

Should you have any questions or queries, please do contact us on ***or email us at ***.

Thank you for having made business with us.