GL
Gary L

1 reviews | Active since Jul 2014

03 Sept 2015, 10:23

Cancelled contract

The contract was cancelled in December 2013, the very next day after it was delivered. I have signed three cancellation forms already. Please go back and check the history of this ongoing issue. The equipment has been sealed in the box for almost two years now.

0
Replies (1)
Nxatel
Nxatel's reply26 Jan 2017, 10:20
Official

Hello Gary74

Thank you for having taken the time to bring your complaint to our attention. We apologize for the delay in response and for the inconvenience we have caused.

After having had escalated your issue, we did finalize your cancellation. However, there are other issues we haven't resolved, of which will be escalated.

Please contact us on ***or email us at *** should you have any questions or queries, or if you wish to resolve these issues prior to them being escalated.

Thanks

Best regards,