Unstable Fibre Connection

Lets start of by saying that when the fibre is up and working its all good and great. Ever since Fibre has been installed in our are we often have an outage almost every month for a good couple of days the Fibre is never stable . all we get told is that the problem is with the backhaul providers . In this case NewCo is my service provider and they cannot even help me . Ive brought this to their attention a while back and i got pushed between NewCo and Linteg , I eventually gave up . I Strongly believe that "Us" the end consumers should get a reduced premium as this is an ongoing issue and i cannot get any assistance, I thank you for keeping us up to date with your communication during the down time but surely this cannot be happening on a monthly basis . I have the privilege of working from home but with the Fibre not being stable I am forced to go in to office . This for me is really a big inconvenience as I now come across additional cost that occur example fuel to get to office . I am a well paying client and have never missed a payment , #Terrible service when it comes to stability # This refers to the Wychwood , Germiston area . I hope this message goes arcoss to both Linteg and NewCo.