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Abgail A

1 reviews | Active since Sept 2023

01 Mar 2024, 18:05

Stay away if you want peace of mind

This is how i am treated by you guys, on 29th of January as i was traveling out of the country i told one of the consultants and came back on the 26th of Feb. then paid for my wifi with the reconnection fee then i was told it will be activated on the 1st of march which is today then today 12 afternoon i gave you a cll and i was told it will automatically activate itself nothing happened then i call again 15:00 i was told my account needs to be activated manually they will send a email and activate it manually i gave again a call around 16:00 and they said it is on but it was not working on my side then they asked me to check all connections one of the wall router was not on and is not on but this morning all was on and i have no loadshading now im asked to pay R1500 on top of R600 with this whole experience i kindly thank you for your service it is very much appreciated my i kindly ask for my refund back and with immediate effect termination of newco fiber in my house

Thanks

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