Revolting Service.

On the 16th of July 2024 this company claims that City Power contracts damaged the Fibre cables while installing electrical cables. They then sent thecnicians so they say to investigate what could be the problem the following day which was the 17th. They then informed all customers that they are repairing the damage which has been lengthy. Literally in the five weeks of July we don't have services from them for the three weeks. All they did was send nonsensical texts promising updates and further postponing. They they then sent a final text that the services would be up and running by the 2nd of August 2024 and demanded we pay for the services or the line would be deactivated, how ironic. We then went ahead a paid for the air that we see because we still don't have any services from them, threats were made to cancel the service and they didn't even try to retain our consumership instead they called to push forward the cancellation after having paid the service. Blatant *******. It's the 3rd and they say further breaks have been found and they will have to push back the restoration of the services. They won't even give us a discount for this incompetency. I'm utterly disgusted and I'm not shocked majority of my neighbors have jumped ship.