Angy Customer

I am extremely disappointed with Iinteg Fibre/NewCo Fibre. After all the problems I experienced with my connection and the numerous calls I made trying to get the service restored, I was denied a credit for the period I could not use the service.What makes this even more frustrating is that I only managed to use the fibre for the last four days of the month, yet I was still expected to pay the full amount. How is this fair? I paid for a service I could not use for most of the month, I repeatedly followed up with your support team, and now you refuse to compensate me. This is extremely poor customer service. I expect a fair pro-rata credit for the period the service was unavailable. extremely angry and disappointed. Your excuse is that there was a fibre break in our area, but that break was restored long