BS
Bellinda S

1 reviews | Active since Oct 2022

27 Oct 2022, 08:45

Worst service provider ever.

Worst service provider ever. I've only been with them for a month, but every time I call them the people sound drunk and are so ***********. I've sent endless emails and a week after I haven't received any response.

0
Replies (2)
Net Nine Nine
Net Nine Nine's reply27 Oct 2022, 09:05
Official
Good day Bellinda!

We are so sorry for the delayed in response on your query. My team is looking into this immediately and will try to get in touch with you shortly. Please keep an eye on your phone so we can get this sorted out as quickly as possible. The downgrade on your service will be processed to get you the speeds you require. 


Net Nine Nine
Net Nine Nine's reply27 Oct 2022, 10:42
Official
Hi there.

Our team has confirmed that the downgrade on your line has been actioned and you should be receiving the necessary speeds now.

Once again, we apologise for the delay, but thank you for bringing this to our attention.