RD
Rowena D

1 reviews | Active since Feb 2020

04 May 2026, 14:11

Worst service: net nine nine

This is the WORST internet service provider, every month we get no service for days, when you call, no help is provided. When you get to the first in the queue the line cuts off.

0
Replies (3)
Net Nine Nine
Net Nine Nine's reply04 May 2026, 14:18
Official
Hi Rowena!

We are truly sorry for the experience you’ve had this is not the level of service we aim to provide. We understand how frustrating the recurring downtime and difficulty reaching support must be. We have escalated the issue to our support team and they will reach out to you soon. We sincerely apologise for the inconvenience caused.
Net Nine Nine
Net Nine Nine's reply04 May 2026, 14:33
Official
Can you please provide us with an alternative number we can reach you on.
Net Nine Nine
Net Nine Nine's reply04 May 2026, 15:03
Official
Thank you.