AM
Asisipho M
1 reviews | Active since Aug 2025
12 Aug 2025, 22:16
Worst network ever
ðŸ˜we haven't been able to watch TV for the past 2 days, not informed of the problem or how long it will take to get resolved yet at the end of the month we are required to pay a full amount. I'm compaigning against this network in all my social media platforms 👎
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Net Nine Nine's replyOfficial
13 Aug 2025, 08:03Hi Asisipho!
We sincerely apologise for the experience received and the frustration it has caused. We understand how important consistent service and clear communication are and we regret that we fell short in this instance.
Please know that our technical team is working diligently to resolve the issue and we are doing everything possible to restore full service as soon as possible. We also acknowledge your concerns about billing during service interruptions and are reviewing this internally.
We sincerely apologise for the experience received and the frustration it has caused. We understand how important consistent service and clear communication are and we regret that we fell short in this instance.
Please know that our technical team is working diligently to resolve the issue and we are doing everything possible to restore full service as soon as possible. We also acknowledge your concerns about billing during service interruptions and are reviewing this internally.
Net Nine Nine's reply13 Aug 2025, 08:03
Official
Hi Asisipho!
We sincerely apologise for the experience received and the frustration it has caused. We understand how important consistent service and clear communication are and we regret that we fell short in this instance.
Please know that our technical team is working diligently to resolve the issue and we are doing everything possible to restore full service as soon as possible. We also acknowledge your concerns about billing during service interruptions and are reviewing this internally.
We sincerely apologise for the experience received and the frustration it has caused. We understand how important consistent service and clear communication are and we regret that we fell short in this instance.
Please know that our technical team is working diligently to resolve the issue and we are doing everything possible to restore full service as soon as possible. We also acknowledge your concerns about billing during service interruptions and are reviewing this internally.