NM
Nomtha M
1 reviews | Active since Apr 2019
24 May 2026, 20:42
WORST EVER
The ratings are all from their employees, there is no way that people gave Netnine a 2 let alone 3 stars. what a useless service provider, the call centre people are unhelpful and the horrific endless SMS's about their system " we are aware of the connection issue" every 3 hours ,same story EACH AND EVERY DAY. i cancelled, the reason why it is mostly used in townships is because you do not think highly of us, you think you can take our money and deliver bare minimum. You are using us and i cannot wait for a better service provider to take over. Worst experince ever
Helpful (0)
Replies (2)0
Replies (2)
Net Nine Nine's replyOfficial
25 May 2026, 08:31Hi Nomtha!
We are really sorry to hear about your experience. We understand your frustration with the ongoing connection issues, communication, and support received. Your feedback is important and has been shared with the relevant team for review. We appreciate you taking the time to raise these concerns and wish you all the best moving forward.
We are really sorry to hear about your experience. We understand your frustration with the ongoing connection issues, communication, and support received. Your feedback is important and has been shared with the relevant team for review. We appreciate you taking the time to raise these concerns and wish you all the best moving forward.
Net Nine Nine's reply25 May 2026, 08:31
Official
Hi Nomtha!
We are really sorry to hear about your experience. We understand your frustration with the ongoing connection issues, communication, and support received. Your feedback is important and has been shared with the relevant team for review. We appreciate you taking the time to raise these concerns and wish you all the best moving forward.
We are really sorry to hear about your experience. We understand your frustration with the ongoing connection issues, communication, and support received. Your feedback is important and has been shared with the relevant team for review. We appreciate you taking the time to raise these concerns and wish you all the best moving forward.
Net Nine Nine's replyOfficial
25 May 2026, 09:12Hi there!
Thank you for reaching out to us. There appears to have been an outage in your area yesterday, which has since been resolved. However, our support team has confirmed that your line is currently fully functional and has attempted to contact you without success.
Kindly provide an alternative contact number that we may use to reach you.
Thank you for reaching out to us. There appears to have been an outage in your area yesterday, which has since been resolved. However, our support team has confirmed that your line is currently fully functional and has attempted to contact you without success.
Kindly provide an alternative contact number that we may use to reach you.
Net Nine Nine's reply25 May 2026, 09:12
Official
Hi there!
Thank you for reaching out to us. There appears to have been an outage in your area yesterday, which has since been resolved. However, our support team has confirmed that your line is currently fully functional and has attempted to contact you without success.
Kindly provide an alternative contact number that we may use to reach you.
Thank you for reaching out to us. There appears to have been an outage in your area yesterday, which has since been resolved. However, our support team has confirmed that your line is currently fully functional and has attempted to contact you without success.
Kindly provide an alternative contact number that we may use to reach you.