SD
Sithembiso D
1 reviews | Active since Jan 2017
23 Nov 2025, 08:26
WORSE WORSE SERVICE IN THE WORLD
If you stay around Mlazi stay away from these ppl worse service ever, their Internets goes Offline for days it been 5 days with no Internet yet at the end of the Month they expect full amount for Subscription worse than Rain but Rain is way better than this Fibre **** from Net99, so ppl from Mlazi you better of with Rain their Service is **** but cant be **** as Net99, these guys must just close down as they are useless, so ppl don't waste you money on Ne99, this my first Month with them and I'm already regretting cant wait to cancel this ****
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Replies (2)
Net Nine Nine's replyOfficial
23 Nov 2025, 10:09Good morning Sithembiso,
Your frustration is completely understandable, and we sincerely apologise for the poor experience you have encountered. Our maintenance team has been on-site and actively working to resolve the issue since it first arose last week. We understand how essential reliable internet connectivity is, and we acknowledge the inconvenience this disruption has caused. Please be assured that resolving this matter remains our highest priority. Our team is continuing with the required repairs, and we will keep you informed as progress is made. We truly value your support, and we are committed to restoring not only your service but also your confidence in us as your service provider.
Your frustration is completely understandable, and we sincerely apologise for the poor experience you have encountered. Our maintenance team has been on-site and actively working to resolve the issue since it first arose last week. We understand how essential reliable internet connectivity is, and we acknowledge the inconvenience this disruption has caused. Please be assured that resolving this matter remains our highest priority. Our team is continuing with the required repairs, and we will keep you informed as progress is made. We truly value your support, and we are committed to restoring not only your service but also your confidence in us as your service provider.
Net Nine Nine's reply23 Nov 2025, 10:09
Official
Good morning Sithembiso,
Your frustration is completely understandable, and we sincerely apologise for the poor experience you have encountered. Our maintenance team has been on-site and actively working to resolve the issue since it first arose last week. We understand how essential reliable internet connectivity is, and we acknowledge the inconvenience this disruption has caused. Please be assured that resolving this matter remains our highest priority. Our team is continuing with the required repairs, and we will keep you informed as progress is made. We truly value your support, and we are committed to restoring not only your service but also your confidence in us as your service provider.
Your frustration is completely understandable, and we sincerely apologise for the poor experience you have encountered. Our maintenance team has been on-site and actively working to resolve the issue since it first arose last week. We understand how essential reliable internet connectivity is, and we acknowledge the inconvenience this disruption has caused. Please be assured that resolving this matter remains our highest priority. Our team is continuing with the required repairs, and we will keep you informed as progress is made. We truly value your support, and we are committed to restoring not only your service but also your confidence in us as your service provider.
Net Nine Nine's replyOfficial
23 Nov 2025, 12:02I understand your frustration and I assure you that our team is prioritising the communities network restoration. This was a case of severe vandalism and our team is working as quickly and safely as they can to restore service.
Net Nine Nine's reply23 Nov 2025, 12:02
Official
I understand your frustration and I assure you that our team is prioritising the communities network restoration. This was a case of severe vandalism and our team is working as quickly and safely as they can to restore service.