WORSE, UNCULTURED COMPANY, NO PRINCIPALS OR CUSTOMER SERVICE

I HAVE BEEN WITH NET NINE NINE SINCE DECEMBER 2023, WORST EXPIRIENCE OF MY LIFE.

1. THEY TROTTLE YOU BETWEEN 12PM AND 2PM AND THEN AGAIN FROM 6PM TO 10PM, I COMPLAIN A TECHNICAIN WAS SENT OUT, EVEN THE TECHNICIAN PICKED IT UP AND ADVISED NET NINE NINE ABOUT THE PROBLEM THEY PROMISED HIGH AND LOW THEY WILL FIX IT THIS WAS APRIL 2024 TILL NOW NOTHING HAS BEEN DONE

2. ONCE A MONTH I AM DONE FOR 2 TO 5 DAYS AND WHEN YOU CALL A CALL IS LOGGED AND A TURNAROUND TIME OF 72 HOURS IS GIVEN WHICH NEVER IS THE TIME FRAME ITS ALWAYS LONGER.

3. STAFF ARE UNFRIENDLY INFACT RUDE TO A POINT WHERE THEY DROP THE CALL ON YOU AFTER HOLDING FOR MORE THAN 2O MINS.

I HAVE NEVER DEALT WITH SUCH RUDE AND UNCULTURED PEOPLE EVER AND WOULD NOT RECCOMEND NET NINE NINE TO ANYONE. I GET TROTTLED HAVE DOWN TIME EVERY MONTH BUT FULL DEBT GETS TAKEN FROM MY ACCOUNT EVERY MONTH. AND LETS NOT TALK ABOUT THE AIRTIME I SPEND CALLING THEM EVERY MONTH. NET NINE NINE IS MY BIGGEST EXPENSE RIGHT NOW.