CM
Christiaan M

1 reviews | Active since Oct 2025

02 Oct 2025, 17:18

We got disconnected, we then phoned the call centre, spoke to Lebo Moorosi, unfortunately by the time we could make the payment she had already left, we phoned the call centre again, spoke to a gentlemen, we sent him the POP and he reconnected us, we woke

We got disconnected, we then phoned the call centre, spoke to Lebo Moorosi, unfortunately by the time we could make the payment she had already left, we phoned the call centre again, spoke to a gentlemen, we sent him the POP and he reconnected us, we woke up the next morning and we were disconnected once again and we were told that we are still in arrears, I immediately sent Lebo a message, and she went out of her way to help us and reconnectd us immediately. She was very friendly and gave us great service Thank you Lebo Moroosi🙏🏻

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Replies (1)
Net Nine Nine
Net Nine Nine's reply02 Oct 2025, 18:00
Official
Good afternoon Christiaan, 

Thank you for your positive review. We’re committed to delivering the best possible customer experience, and we’re delighted to know we met your expectations. Should you need any further assistance, please don’t hesitate to reach out, our team of Fibre Heroes is always ready to help.