TM
Thuto M
1 reviews | Active since Jul 2025
30 Jul 2025, 17:32
Very bad and unprofessional service
6 days since the router was installed and still no internet service, their consultants don't even bother to do a follow up on this issue, I'm the one who has to keep buying airtime and do follow up for something that I have already paid for, I regret taking up your wifi connection deal. I'm so ****ed and disgusted by how your people are handling this issue
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Net Nine Nine's replyOfficial
30 Jul 2025, 18:48Good evening Thuto,
We sincerely apologise for the terrible service you have received. This is not the experience we would like our clients to experience using our services. I have escalated your account for urgent assistant, and you will receive a call soon.
We sincerely apologise for the terrible service you have received. This is not the experience we would like our clients to experience using our services. I have escalated your account for urgent assistant, and you will receive a call soon.
Net Nine Nine's reply30 Jul 2025, 18:48
Official
Good evening Thuto,
We sincerely apologise for the terrible service you have received. This is not the experience we would like our clients to experience using our services. I have escalated your account for urgent assistant, and you will receive a call soon.
We sincerely apologise for the terrible service you have received. This is not the experience we would like our clients to experience using our services. I have escalated your account for urgent assistant, and you will receive a call soon.