Unprofessional

Net 99 in Ga-Rankuwa, is the perfect example of an organization that doesn't care about its clients. Their agents are only concerned with making sales while misleading us. Yesterday I paid for my Net 99 reconnection. I was told that as soon as I made payments my internet will be restored. I am running a business using this network and since they have not restored our internet, I have lost money as a result. I called the 087 number and waited for a long time on the line. When the call center person eventually spoke to me, they promised that a technician will come. We are still waiting and losing money as we speak. I regret ever wanting to be part of Net 99. This is unprofessional and disrespectful. They want money but they don't do the service. They are not different to the ANC government.