OP
Obakeng P

1 reviews | Active since Sept 2018

12 Mar 2026, 12:20

unhappy client

i have been experiencing a connection problem with them for the past 2 month you call them agents tell you we can not tell you what time will the problem be resolved but you did pay to get network that you can not get this is now the new rain network

0
Replies (1)
Net Nine Nine
Net Nine Nine's reply12 Mar 2026, 12:23
Official
Hi Obakeng, we sincerely apologise for the ongoing connection issues and completely understand your frustration. This is not the level of service we aim to provide, and we take your feedback very seriously.

Please send us a direct message with your SN number and contact details so our technical team can investigate your line and provide a resolution as quickly as possible. We truly appreciate your patience and the opportunity to make this right.