gS
glen S
1 reviews | Active since Jul 2025
26 Sept 2025, 19:09
Unfair treatment from Netnine9 WiFi services
Netnine9 is a **** how can they say or want a Client to pay for the services he never use I was off network for a month meaning I never used their services for a month but now they have double their amount wanting me to pay for previous month even if my net work was disconnected
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Net Nine Nine's replyOfficial
26 Sept 2025, 19:16Hi Glen!
Thank you for sharing your feedback. We’re truly sorry to hear about your experience and the frustration it has caused. Please note that billing continues while an account remains active, even if the service is interrupted, but we absolutely want to look into your specific case. With that said, our support representatives will be in touch with you shortly.
Thank you for sharing your feedback. We’re truly sorry to hear about your experience and the frustration it has caused. Please note that billing continues while an account remains active, even if the service is interrupted, but we absolutely want to look into your specific case. With that said, our support representatives will be in touch with you shortly.
Net Nine Nine's reply26 Sept 2025, 19:16
Official
Hi Glen!
Thank you for sharing your feedback. We’re truly sorry to hear about your experience and the frustration it has caused. Please note that billing continues while an account remains active, even if the service is interrupted, but we absolutely want to look into your specific case. With that said, our support representatives will be in touch with you shortly.
Thank you for sharing your feedback. We’re truly sorry to hear about your experience and the frustration it has caused. Please note that billing continues while an account remains active, even if the service is interrupted, but we absolutely want to look into your specific case. With that said, our support representatives will be in touch with you shortly.