ZD
Zynie D
1 reviews | Active since Nov 2022
21 Apr 2023, 11:18
****ty Fibre
My fibre havent been working since from yesterday, i tried calling them today they haven't resolved my issue because apparently most of their consultants are not working today, I would never recommend it to anyone because I call them everyday when the electricity comes back to fix my line.
Helpful (0)
Replies (3)0
Replies (3)
Net Nine Nine's replyOfficial
21 Apr 2023, 11:30Hi there Zynie.
We're very sorry for the disruption to service and will assist with reconfiguring your line to reset the connection.
We do sincerely apologise for this trouble you do experience, load shedding does unfortunately cause some trouble with configuration.
Your line does show it is up and running now, our team will reach out to confirm shortly. We would also like to inform you that our Support do work from eight am - nine pm everyday of the week if you do need assistance.
We're very sorry for the disruption to service and will assist with reconfiguring your line to reset the connection.
We do sincerely apologise for this trouble you do experience, load shedding does unfortunately cause some trouble with configuration.
Your line does show it is up and running now, our team will reach out to confirm shortly. We would also like to inform you that our Support do work from eight am - nine pm everyday of the week if you do need assistance.
Net Nine Nine's reply21 Apr 2023, 11:30
Official
Hi there Zynie.
We're very sorry for the disruption to service and will assist with reconfiguring your line to reset the connection.
We do sincerely apologise for this trouble you do experience, load shedding does unfortunately cause some trouble with configuration.
Your line does show it is up and running now, our team will reach out to confirm shortly. We would also like to inform you that our Support do work from eight am - nine pm everyday of the week if you do need assistance.
We're very sorry for the disruption to service and will assist with reconfiguring your line to reset the connection.
We do sincerely apologise for this trouble you do experience, load shedding does unfortunately cause some trouble with configuration.
Your line does show it is up and running now, our team will reach out to confirm shortly. We would also like to inform you that our Support do work from eight am - nine pm everyday of the week if you do need assistance.
ZD
Zynie D's updateReviewer Update
21 Apr 2023, 11:45I got help thank you Rezaan for the help now I can use my Fibre.
ZD
Zynie D's update21 Apr 2023, 11:45
Reviewer Update
I got help thank you Rezaan for the help now I can use my Fibre.
Net Nine Nine's replyOfficial
21 Apr 2023, 11:49That is great to hear that Razaan did assist you and get your line back up and running.
Apologies again for the trouble.
Apologies again for the trouble.
Net Nine Nine's reply21 Apr 2023, 11:49
Official
That is great to hear that Razaan did assist you and get your line back up and running.
Apologies again for the trouble.
Apologies again for the trouble.