Today I had problem, you guys didn't deduct your monthly payment and it was due today, so one of your guys "Andile Africander" helped me through out the online payment process and my account was suspended at the time but now its active🙏🏾 he was very help

Good day Nkosinathi!

Thank you so much for taking the time to share your experience with us. We truly appreciate your feedback. We’re glad to hear that your payment issue was successfully resolved and that your service has been restored. Situations like these can be stressful, especially when they affect your connectivity, so it’s great to know that Andile was able to guide you through the process and provide consistent support along the way.

Your kind words about his helpfulness and dedication to ensuring your issue was fully resolved mean a great deal to us. We will be sure to pass on your appreciation to him, as recognizing team members who go the extra mile is very important to us. Thank you once again for your support and for choosing NetNineNine. Please don’t hesitate to reach out if you need any further assistance—we’re always here to help.