MM
Molebogeng M

1 reviews | Active since Jan 2025

25 Mar 2025, 16:33

Ticket number 169340

Again i think they buying positive reviews..Frm beginning of March the network been way too slow im paying for 50/50Mbps packages , the best consitence ive gotten this **** is lessthan 10Mbps DOWNLOAD,UPLOAD CONSISTENTLY BEEN 30Mbps ,but it cant even get to that ANYMORE. WHOLE MONTH...CONTACTED THEM TWO WEEKS AGO ..THEY SAID THEY WILL SEND A TECHNICIAN AS THEY SEE THERES SOMETHING WRONG WITH MY NETWORK , ..even now im still waiting ...tomorrow i have to pay fr this **** again ..wow...**** would run at 210Kbps fr hours a day like its a normal thing .mind u im paying 500 . A WHOLE 500 AND THEY WONT EVEN REFUND U FR THEIR FAILURE TO DELIVER EVER .NEXT THING CALL U BWT REMOVING BEGATIVE REVIEWS FROM HELLOPETER..i have screenshots of everything im saying yall welcome to ask fr em screenshots

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Replies (2)
Net Nine Nine
Net Nine Nine's reply25 Mar 2025, 16:38
Official
Hi there Molebogeng.

We're very sorry to hear that this has been your experience with Net Nine Nine. This is definitely not the service we want to be delivering and we've asked our team to take a closer look at this issue so we can see what's gone wrong here. Our team is very sorry for the frustrations, but someone will be in touch to get this service experience back on track. 
Net Nine Nine
Net Nine Nine's reply25 Mar 2025, 16:40
Official
Hi Molebogeng,  we sincerely apologize for any inconvenience this may have caused. Please be assured that our team is dedicated to assisting you and resolving the matter as promptly as possible.