KH
Kabelo H

1 reviews | Active since Nov 2025

20 Nov 2025, 18:18

This was my second install of net99 products

This was my second install of net99 products. My first install was quick and easy oh but this one was horrible. I had to wait for so long and there was a lack of communication. I had to be the one that's always calling the helpline and I'd just be given stories. Finally I got assisted by Mpho Martiens, who was really nice to work with. Not forgetting the installer his name is Lucky, he provided me with good service and kept my place clean during the drilling of holes.

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Replies (1)
Net Nine Nine
Net Nine Nine's reply20 Nov 2025, 18:22
Official
Hi Kabelo!

Thank you so much for your honest feedback and for choosing Net Nine Nine again! We would like to apologise on behalf of the team that your second installation didn’t match the smooth experience you had the first time. Your experience helps us improve where it matters most.