CT
Charity T

1 reviews | Active since Jun 2024

04 Jun 2024, 14:49

There is still room for improvement

You can improve on communicating better when there are interruptions with the network lack of communication and delaying to adress matters causes unnecessary stress and frustrations. I was assisted by Jason he made sure we are connected and everything is running smoothly again. I appreciate the time and effort you have put in.

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Replies (1)
Net Nine Nine
Net Nine Nine's reply04 Jun 2024, 14:54
Official
Hi Charity, thank you for bringing this to our attention - we are glad that our employee provided swift assistance. At Net Nine Nine, we aim to provide excellent customer service to every valued customer. Our team will be sure to be more effective with their communication strategy.