The worst service provider we’ve used

I’ve had a horrible experience with this service provider. 4 days straight of have connectivity issues with each day having to call them and log a ticket asking when it’ll be fixed. I’ve been told repeatedly that a team will be sent out to fix it and still nothing.

And on the 1 day they show up, when I ask for where the problem might’ve been I’m told that they can’t disclose the reason and just leave just for the issue to start not even 6 hours later. I don’t recommend using this service provider whatsoever. False promises and quick to ignore complaints.