The Network always with technical fault❌

I have been on this network from Aug 2024, the number of times it has had technical faults is ridiculous. I usually pay for 31 days package, then there is a fault and the time lost is never compensated. I have so many emails of my faults. This morning I woke up to a flashing red light. No internet connection, I called and have been caller number 3 for about 15min. I tried the WhatsApp line and no response. It is said to be affordable and reliable but at this stage it is just affordable. Forever having No network connection without compensation.